Privacy Policy
PROTECTION OF PERSONAL DATA
PRIVACY POLICY TERMS
According to Regulation (EU) 2016/679 of the European Parliament and of the Council, on the protection of natural persons concerning the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as "GDPR").
Data Controller: Willow Group s.r.o., registered office at Slavíkova 1555/27, Vinohrady, 120 00 Prague 2, Company ID Number (IČO): 07612958, registered at the Municipal Court in Prague under file number C 304049, email: info@air-g-tac.com, website: www.air-g-tac.com (hereinafter referred to as the "Company" or "Controller").
PREAMBLE
These terms contain information about the processing of personal data that the customer provides to the Company when placing an order (concluding a contract), for the purpose of evaluating purchases on the Heureka.cz portal, and by visitors to the website during communication with the Company. They do not apply to the processing of personal data based on granted consent.
PROCESSING BASED ON AN ORDER
As the controller of your personal data (contact details above), we are responsible for their protection and commit to processing them with appropriate technical and organizational security measures. If provided to us within the scope of ordering goods or services, we process them under the following conditions.
The purpose, legal basis for processing, and duration of processing your personal data are as follows:
a) Purpose: Processing the order and subsequent contractual or legal obligations, handling complaints, and other actions related to contractual obligations;
Legal basis: Performance of a contract (under Article 6(1)(b) GDPR);
Processing duration: 2 years from the completion of the order, or until the end of the warranty period if it lasts longer than two years.
b) Purpose: Archiving accounting documents based on obligations arising from accounting legal regulations;
Legal basis: Compliance with a legal obligation (under Article 6(1)(c) GDPR);
Processing duration: As determined by the relevant legal regulation.
c) Purpose: Direct marketing—offering goods and services, notifying about discount events, clearance sales, sending information about the e-shop and offered products, etc., mainly in the form of sending commercial communications to email (within the meaning of § 7 of Act No. 480/2004 Coll., on certain information society services);
Legal basis: Legitimate interest (under Article 6(1)(f) GDPR);
Processing duration: 3 years.
d) Purpose: Ensuring IT and network security of processing;
Legal basis: Legitimate interest (under Article 6(1)(f) GDPR);
Processing duration: 3 years.
e) Purpose: Possible enforcement of legal claims from the concluded contract or related legal disputes;
Legal basis: Legitimate interest (under Article 6(1)(f) GDPR);
Processing duration: 3 years.
Providing personal data is a condition for fulfilling the order (concluding the contract), and therefore their processing is necessary for contractual reasons.
Within the processing of personal data, we may transfer your personal data to the following processors and recipients:
- Software providers—to facilitate the operation of the e-shop and ensure its technical security (server hosting, email hosting, cloud hosting, CRM system or ERP system, office applications, etc.),
- Marketing companies for promotional purposes within direct marketing,
- Operators of backup servers and other hardware—to ensure proper operation of the e-shop and protection and availability of related data,
- Accounting firm—for the purpose of maintaining accounting records and related archiving of tax documents,
- Tax advisors, auditors, law firms—for consultancy in connection with the operation of the e-shop,
- Debt collection agencies—for the purpose of enforcing or collecting the Company's receivables,
- Providers of payment gateways and banking institutions—for the purpose of processing your order,
- Transport companies—to ensure the delivery of goods ordered by you,
- State administration bodies in cases stipulated by legal regulations,
- Possibly other entities according to current needs and to the extent necessary for organizational and technical assurance of the proper operation of the e-shop.
To express disagreement (objection) to the processing of your personal data and to exercise other rights, you can use the email: info@air-g-tac.com.
PROCESSING IN THE CONTEXT OF HANDLING INQUIRIES/SUGGESTIONS
As the controller of your personal data, we are responsible for their protection and commit to processing them with appropriate technical and organizational security measures. If provided to us within the scope of inquiries or suggestions concerning goods or services or other matters related to the operation of the e-shop (via contact form, email, phone, chat, etc.), we process them under the following conditions.
The purpose, legal basis for processing, and duration of processing your personal data are as follows:
a) Purpose: Conducting correspondence and keeping a history of correspondence;
Legal basis: Performance of a contract—negotiations about an order (under Article 6(1)(b) GDPR) and legitimate interest (under Article 6(1)(f) GDPR) in the case of inquiries not related to the visitor's interest in placing an order;
Processing duration: 1 year from handling the inquiry or suggestion.
b) Purpose: Sending notifications to inquirers about goods or services—offering goods and services, notifying about discount events, clearance sales, sending information about the e-shop and offered products, etc., mainly in the form of commercial communications via email (within the meaning of § 7 of Act No. 480/2004 Coll., on certain information society services);
Legal basis: Legitimate interest (under Article 6(1)(f) GDPR);
Processing duration: 1 year.
c) Purpose: Physical, IT, and network security of processing;
Legal basis: Legitimate interest (under Article 6(1)(f) GDPR);
Processing duration: 1 year.
We involve the following processors in the processing of your personal data:
- Software providers—to facilitate the operation of the e-shop and ensure its technical security (server hosting, email hosting, cloud hosting, CRM system or ERP system, office applications, etc.),
- Operators of backup servers and other hardware—to ensure proper operation of the e-shop and protection and availability of related data.
To express disagreement (objection) to the processing of your personal data and to exercise other rights, please write to us at email: info@air-g-tac.com.
If you place an order for goods or services based on correspondence with us, your data will be processed under the conditions specified in Article I.
III. PROCESSING WHEN EVALUATING PURCHASES ON HEUREKA.CZ
As the controller of your personal data (contact details above), we are responsible for their protection and commit to processing them with appropriate technical and organizational security measures. If you provide us with your data by filling out a questionnaire to evaluate your purchase (via email), we process them under the following conditions.
The purpose, legal basis for processing, and duration of processing your personal data are as follows:
a) Purpose: Determining your satisfaction with shopping with us and anonymously placing your evaluation on the Heureka.cz portal;
Legal basis: Legitimate interest (under Article 6(1)(f) GDPR);
Processing duration: 6 months from sending the questionnaire if you do not fill it out; 4 years from filling out the questionnaire if you do.
We involve the following processors in the processing of your personal data:
- Heureka Shopping s.r.o., registered office at Karolinská 650/1, 186 00 Prague, Company ID: 02387727, for the purpose of generating a satisfaction questionnaire,
- Software providers—to facilitate the operation of the e-shop and ensure its technical security (server hosting, email hosting, cloud hosting, CRM system or ERP system, office applications, etc.),
- Operators of backup servers and other hardware—to ensure proper operation of the e-shop and protection and availability of related data.
To express disagreement (objection) to the processing of your personal data and to exercise other rights, please write to us at email: info@air-g-tac.com.
CUSTOMER RIGHTS
During the period we process your personal data, you have the right to:
- Request information from the Company about which of your personal data it processes,
- Request an explanation from the Company regarding the processing of your personal data,
- Request access to your personal data from the Company and have them updated or corrected,
- Request deletion of your personal data from the Company, or restriction of their processing,
- Transfer your personal data to another controller,
- Object in the case of processing your personal data due to the Company's legitimate interest (see Article I, paragraph 2, letters c, d, and e) and Article II, paragraph 2, letters a) and b)),
- Unsubscribe from receiving commercial communications within the meaning of § 7 of Act No. 480/2004 Coll., on certain information society services.
To exercise the above rights, please write to email: info@air-g-tac.com. In case of doubts about whether we are processing your personal data properly according to the relevant legal regulations, you can contact the Office for Personal Data Protection.
These terms are valid from July 1, 2024.
Contact Details of the Controller:
Willow Group s.r.o.
Slavíkova 1555/27, Vinohrady, 120 00 Prague 2
Email: info@air-g-tac.com